1. Do You Offer Both Stock and Custom Pouches?
Ensure your supplier can meet both urgent stock needs and full custom print runs as your business evolves.
Top Questions to Ask Before Choosing a Stand-Up Pouch Supplier
Avoid surprises—ask these 10 critical questions to ensure quality, lead times, sustainability, and support from your pouch partner.
ESTIMATE MY PROJECT COST
2. Can You Help with Artwork Setup and Prepress?
Look for template support, layering guidance, and preflight checks to catch errors before printing.
3. What’s Your Minimum Order Quantity?
Ask about MOQs for digital (1,000+) and rotogravure (25,000+) to plan your budget and timeline.
4. What Print Methods Do You Offer—Digital, Roto, or Both?
Match your volume and quality needs with the right method: digital for flexibility, roto for scale.
5. Can You Provide Sustainable Packaging Options?
Verify availability of recyclable mono-material, compostable films, and recyclable-ready laminates for future compliance.
6. What’s Your Turnaround Time—Stock vs Custom?
- Stock: 1–3 days
- Digital: 2–3 weeks
- Rotogravure: 5–7 weeks
7. Do You Handle Overseas Sourcing In-House or via Middlemen?
Prefer suppliers with direct factory relationships and on-the-ground QC to avoid delays and miscommunication.
8. What Support Do You Offer for Distributors?
Check for training, white-label samples, quoting tools, and dedicated rep support to help you sell pouches confidently.
9. How Do You Handle Claims, Returns, or Production Errors?
Ask about their defect policy, proof processes, and quality guarantees to protect your business and reputation.
10. Can I Speak to a Real Person If Problems Arise?
Ensure you have direct access to project managers or reps who respond promptly—no buried contact forms.
